The Itz Your Trip team

Our Story

We Live to Travel.
We Travel to Inspire.

Family & group travel specialists since 2009 — built on passion, powered by expertise, and driven by the joy of seeing families explore the world together.

2009
Founded
500+
Families Served
50+
Destinations
4.9★
Average Rating
Our story — family travel

"One trip to Bali changed everything. I knew I had to share this feeling with the world."

— Sarah Chen, Founder

How It All Began

A Family Trip That Changed Everything

In 2008, Sarah Chen took her young family to Bali for the first time. What was meant to be a simple holiday became a life-altering journey — one filled with temple ceremonies, rice terrace sunsets, and the kind of connection that only travel can create.

She returned home with one thought: every family deserves to feel this. In 2009, she founded Itz Your Trip from her kitchen table in New York, determined to make extraordinary family travel accessible, stress-free, and deeply personal.

Fifteen years later, we've grown into a team of passionate travel experts who have personally explored every destination we offer. We've served over 500 families and groups across 50+ countries — and every single trip still feels as meaningful as the first.

Our Journey

15 Years of Adventures

2009

Founded in New York

Sarah Chen started Itz Your Trip from her kitchen table after a life-changing family trip to Bali inspired her to help others experience the same magic.

2012

First 100 Families

Word spread fast. Within three years we had served 100 families across 15 destinations — all through personal referrals and genuine passion.

2015

Expanded to Group Travel

We launched our dedicated group travel division, opening up adventures for school trips, corporate retreats, and large family reunions.

2018

Award-Winning Agency

Named "Best Family Travel Agency" by Travel Weekly for the first time — an honour we've held every year since.

2021

Going Global

Expanded our destination portfolio to 50+ countries, adding Africa, South America, and the Middle East to our signature itineraries.

2024

500+ Families & Counting

Today we're proud to have served over 500 families and groups, with a 4.9-star average rating and a team of passionate travel experts.

What We Stand For

Our Core Values

These aren't just words on a wall — they're the principles that guide every trip we plan and every family we serve.

Family First

Every decision we make is guided by what's best for the families and groups who trust us with their most precious time.

Trust & Transparency

No hidden fees, no surprises. We believe in honest pricing, clear communication, and fully protected travel at every step.

World-Class Expertise

Our team has personally visited every destination we offer. We don't sell trips we haven't experienced ourselves.

Responsible Travel

We partner with eco-conscious operators, support local communities, and offset carbon for every trip we book.

Personalised to You

No two families are the same. Every itinerary is built from scratch around your interests, pace, and budget.

Excellence Always

Award-winning service since 2018. We hold ourselves to the highest standards — because your holiday deserves nothing less.

The People Behind Your Trip

Meet Our Team

Passionate travellers, expert planners, and dedicated advocates for unforgettable family adventures.

Sarah Chen

Sarah Chen

Founder & CEO

Sarah founded Itz Your Trip after a transformative family trip to Bali in 2008. With 20+ years in travel, she personally oversees every signature itinerary.

Bali, Japan, Maldives
Marcus Johnson

Marcus Johnson

Head of Group Travel

Marcus has coordinated over 200 group trips across 30 countries. His logistics expertise ensures even the largest groups travel seamlessly.

Africa, Europe, Americas
Priya Patel

Priya Patel

Destinations Specialist

Priya is our Asia & Middle East expert, having lived in Thailand and India. She crafts immersive cultural experiences that go far beyond the tourist trail.

Thailand, India, Morocco
David Osei

David Osei

Customer Experience Lead

David is your first point of contact and last line of support. He ensures every family feels looked after from first enquiry to safe return home.

Caribbean, Costa Rica, Kenya

Recognition

Award-Winning Travel

2024

Best Family Travel Agency

Travel Weekly Awards

2023

Top 10 Group Travel Specialists

Condé Nast Traveller

2022

Excellence in Customer Service

ABTA Travel Awards

2021

Sustainable Travel Pioneer

Green Travel Awards

2020

Best Family Holiday Operator

Family Traveller Awards

2018

Rising Star Agency

Travel Weekly Awards

Ready to Travel With Us?

Join 500+ families who've trusted us with their most precious moments. Let's plan your next adventure together.

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